{"id":4858,"date":"2021-03-29T14:36:34","date_gmt":"2021-03-29T08:36:34","guid":{"rendered":"https:\/\/smartairfilters.com\/bd\/?page_id=4858"},"modified":"2025-10-19T15:16:50","modified_gmt":"2025-10-19T09:16:50","slug":"billing-and-shipping-policy","status":"publish","type":"page","link":"https:\/\/smartairfilters.com\/bd\/en\/billing-and-shipping-policy\/","title":{"rendered":"Billing and Shipping Policy"},"content":{"rendered":"\n<h3 class=\"gb-headline gb-headline-01dcddbf gb-headline-text\">Mode of payment<\/h3>\n\n\n\n<p>You can pay online securely via credit card, debit card, netbanking or mobile wallet. In store purchases can be paid with cash or cheque. We also accept bank transfer and cash on delivery. Please get in touch to initiate a bank transfer. Once the transfer is successfully received, we will dispatch your order.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-45b96197 gb-headline-text\">How long will it take for me to get delivery?<\/h3>\n\n\n\n<p>Most orders are dispatched within 2 &#8211; 3 business days. Delivery time will vary based on your location. <\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-391a6d49 gb-headline-text\">How do I track the exact delivery status?<\/h3>\n\n\n\n<p>Once your order is shipped, you will get an SMS from the courier company bringing your package and the tracking number. The package can be tracked on the courier company&#8217;s website.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-e6072070 gb-headline-text\">During what hours of the day can I expect delivery?<\/h3>\n\n\n\n<p>Deliveries are made during office hours, 10am to 6pm.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-15d485b3 gb-headline-text\">Will I be informed of the exact time of delivery?<\/h3>\n\n\n\n<p>The couriers deliver during office hours and for more specific details you can contact the courier company directly.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-9fcfb077 gb-headline-text\">Delivery policy<\/h2>\n\n\n\n<p>Please also note that each shipment of items in an order requires an adult&#8217;s signature upon delivery. If there is any change in delivery address after the order has been placed, the shipment shall be retained at the shipper&#8217;s branch office for you to collect. You can ask for a shipper&#8217;s branch location nearest to you for picking-up the shipment.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-54201159 gb-headline-text\">What happens if I am not at my delivery address at the time of delivery?<\/h3>\n\n\n\n<p>The courier will leave you a delivery card for you to contact them in order to re-arrange delivery.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-f4abdfbd gb-headline-text\">Do I have to sign for the parcel personally, or can someone else sign for it?<\/h3>\n\n\n\n<p>People in your household can sign for the parcel but they will be asked for some proof of identification.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-7e8cc06d gb-headline-text\">Partial shipments<\/h3>\n\n\n\n<p>You can buy several items on <a href=\"\/bd\/en\/shop\">smartairfilters.com\/bd<\/a> in a single order. A particular item that is out of stock may not be shipped to you along with other items that are available off the shelf. In such cases there will be &#8220;Partial Shipment&#8221; of your order. This means that you will receive only a part of your whole order. In such cases, you will not be charged extra shipping charges for each subsequent shipment of items.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-2bf118a9 gb-headline-text\">Out of stock items<\/h3>\n\n\n\n<p>Any out-of-stock items in your order will automatically be shipped separately.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-54d3d81c gb-headline-text\">Warranties &amp; Guarantees\u00a0of goods sold on <\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4858_8dd730-91, .wp-block-kadence-advancedheading.kt-adv-heading4858_8dd730-91[data-kb-block=\"kb-adv-heading4858_8dd730-91\"]{font-size:var(--global-kb-font-size-lg, 2rem);font-weight:400;font-style:normal;color:#355199;}.wp-block-kadence-advancedheading.kt-adv-heading4858_8dd730-91 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4858_8dd730-91[data-kb-block=\"kb-adv-heading4858_8dd730-91\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4858_8dd730-91 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4858_8dd730-91[data-kb-block=\"kb-adv-heading4858_8dd730-91\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading4858_8dd730-91 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4858_8dd730-91\"><strong>smartairfilters.com\/bd<\/strong><\/p>\n\n\n\n<p>Products sold on this site are covered by the manufacturer&#8217;s warranty. Warranty period and type offered are mentioned in the<a href=\"https:\/\/smartairfilters.com\/bd\/en\/?page_id=5306&amp;preview=true\"><strong> Replacement, Warranty &amp; Repair Policy page.<\/strong><\/a><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-right pull-right is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-left\"><em>Don&#8217;t see your question answered? <\/em><a href=\"\/bd\/en\/contact\/\"><em>Give us a <\/em>call<\/a><em> or connect with us on <a href=\"https:\/\/api.whatsapp.com\/send?phone=%2B8801321230190&amp;context=Afc6FrAabEt9A50BFZ20vpSGEK57o8Yz8YFFhKVYQCi-ZGYPqmVXcxXE29quI4HhbkXvU9591bWMLo25BVR6PL6V8alwdvFPHIPv2nAFeGZZFzEkcCk7kCgsZOUaYUYOy8FV0bZv2LQ6iEUDWM9Fm5te-g&amp;source=FB_Page&amp;app=facebook&amp;entry_point=page_cta&amp;fbclid=IwY2xjawLGLBVleHRuA2FlbQIxMABicmlkETFoUDM5aWZ4WG1KYkE1Mm51AR50t5fSc3Fcy1RtOHcqlFEelSvUuMBYzmS2QAePfdXcMDeAGmjIIgvlpwd1Lw_aem_vcsicbfuG41PhWdn8MXU6Q\" data-type=\"link\" data-id=\"https:\/\/api.whatsapp.com\/send?phone=%2B8801321230190&amp;context=Afc6FrAabEt9A50BFZ20vpSGEK57o8Yz8YFFhKVYQCi-ZGYPqmVXcxXE29quI4HhbkXvU9591bWMLo25BVR6PL6V8alwdvFPHIPv2nAFeGZZFzEkcCk7kCgsZOUaYUYOy8FV0bZv2LQ6iEUDWM9Fm5te-g&amp;source=FB_Page&amp;app=facebook&amp;entry_point=page_cta&amp;fbclid=IwY2xjawLGLBVleHRuA2FlbQIxMABicmlkETFoUDM5aWZ4WG1KYkE1Mm51AR50t5fSc3Fcy1RtOHcqlFEelSvUuMBYzmS2QAePfdXcMDeAGmjIIgvlpwd1Lw_aem_vcsicbfuG41PhWdn8MXU6Q\">Whatsapp<\/a> and we&#8217;ll get back to you as soon as we can.<\/em><\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mode of payment You can pay online securely via credit card, debit card, netbanking or mobile wallet. In store purchases can be paid with cash or cheque. We also accept bank transfer and cash on delivery. Please get in touch to initiate a bank transfer. Once the transfer is successfully &#8230; <a title=\"Billing and Shipping Policy\" class=\"read-more\" href=\"https:\/\/smartairfilters.com\/bd\/en\/billing-and-shipping-policy\/\" aria-label=\"Read more about Billing and Shipping Policy\">Read more<\/a><\/p>\n","protected":false},"author":6749,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4858","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/smartairfilters.com\/bd\/en\/wp-json\/wp\/v2\/pages\/4858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartairfilters.com\/bd\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartairfilters.com\/bd\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartairfilters.com\/bd\/en\/wp-json\/wp\/v2\/users\/6749"}],"replies":[{"embeddable":true,"href":"https:\/\/smartairfilters.com\/bd\/en\/wp-json\/wp\/v2\/comments?post=4858"}],"version-history":[{"count":12,"href":"https:\/\/smartairfilters.com\/bd\/en\/wp-json\/wp\/v2\/pages\/4858\/revisions"}],"predecessor-version":[{"id":10375,"href":"https:\/\/smartairfilters.com\/bd\/en\/wp-json\/wp\/v2\/pages\/4858\/revisions\/10375"}],"wp:attachment":[{"href":"https:\/\/smartairfilters.com\/bd\/en\/wp-json\/wp\/v2\/media?parent=4858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}