International Orders

International Shipping

Please click here to view information on international shipping.

International Customs

International customs fees vary depending on the destination country of the package. There is no way to give an exact figure of customs fees before shipping, since these fees are taken once the order has reached its destination country. As such, they must be paid by the receiving party. Please be ready to contact your customs office once your order has shipped. There is a possibility your order may be returned to us without it ever passing getting through customs. If this should happen it would incur a second shipping fee.

Delivery to the door

Smart Air cannot guarantee that your order will be delivered to your door. Depending on your order’s destination country, it is possible the customs office may require you to collect your order in person. Please make sure you enter a valid phone number during shipping so that customs can contact you should there be ay problems.

Warranty

For international orders we are unable to offer international warranty on our air purifiers due to shipping costs for returns. Our warranty applies only within China.