International Orders

International Shipping

For outside China orders: we offer international shipping at an additional cost. Please note that shipping the fans can be quite expensive as they are bulky items. To keep costs down for you, we recommend getting the HEPAs from us and finding a fan locally in your country that will work with our HEPAs.

Send us a message with your order requirement and we’ll confirm the extra shipping amount. If you don’t see your country below, let us know and we will calculate the shipping costs for you.

When you are ready to place an order, proceed to our shop then during checkout select your country of delivery. Once the order is complete, we will send you an email requesting you pay for shipping separately.

International Customs

Smart Air is unable to pay customs fees once your order has left China. Any customs fees must be paid by the receiving party when the purifiers/items arrive into your country. Please be ready to contact your customs office if need be once the item has shipped, since there is a possibility your order may be returned to us without it ever passing getting through customs. If this should happen it would incur a second shipping fee.

Warranty

For international orders we are unable to offer international warranty on our air purifiers due to shipping costs for returns. Our warranty applies only within China.

Estimated Shipping Prices

The table below provides an approximation of the shipping costs for various countries we have shipped to in the past. Note that the shipping time is working days and does not include weekends.

If your country is not listed, please get in touch with us for a price. All prices are in USD.

 

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