{"id":7693,"date":"2017-01-22T16:08:18","date_gmt":"2017-01-22T10:38:18","guid":{"rendered":"http:\/\/smartairfilters.com\/in\/?page_id=7693"},"modified":"2026-04-06T13:03:57","modified_gmt":"2026-04-06T07:33:57","slug":"returns-refund-policy","status":"publish","type":"page","link":"https:\/\/smartairfilters.com\/in\/en\/shop\/returns-refund-policy\/","title":{"rendered":"Returns and Refund Policy"},"content":{"rendered":"<h3 class=\"gb-headline gb-headline-5ef09345 gb-headline-text\">How can I return a product ordered from Smart Air Filters Pvt Ltd?<\/h3>\n\n\n\n<p>To return a product purchased on <a href=\"\/in\/\">smartairfilters.com\/in<\/a>, just tell us the reason for your return in an email to <a href=\"mailto:india@smartairfilters.com\">india@smartairfilters.com<\/a> or call us at 011-4177-5276 or 95990-97907. We will refund the entire cost of the returned item, less applicable bank charges of 2.5%.<\/p>\n\n\n\n<p>The Product must be returned with All the Original packing materials. In case of product exchange, please keep the product packing safe.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-96097fab gb-headline-text\">How many days do I have to return the product?<\/h3>\n\n\n\n<p>You can return any product bought from Smart Air Filters Pvt Ltd before the product is opened and used. This should be done within 7 days from the date of invoice. Return shipping has to be borne by the customer. If you have used your air purifier or pollution mask, it is not acceptable for return. If you would like to upgrade\/exchange your purifier for another model, please get in touch and we can figure out a solution. <\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-4e05f5bf gb-headline-text\">How and when will I get my refund?<\/h3>\n\n\n\n<p>We will initiate the refund process once we receive the returned items. The refund will be made to the same payment option originally used to pay for the order. In certain circumstances, we can issue a refund via bank transfer or cheque.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-164a93b5 gb-headline-text\">Refunds<\/h3>\n\n\n\n<p>Once we receive the return order, it will take 3-5 business days for a refund to appear on your statement. If 3-4 days have passed and you still don&#8217;t see a refund, please feel free to contact us at 9599097907<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-181ef65a gb-headline-text\">What do I do in case I want to cancel my order before the shipment reaches me?<\/h3>\n\n\n\n<p>Please write to <a href=\"mailto:india@smartairfilters.com\">india@smartairfilters.com<\/a> with your order details along with the reason for cancellation. We will coordinate with the courier to return the item and we will initiate the refund process once we receive your canceled item. The refund will be made to the same payment option originally used to pay for the order.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-f00680d2 gb-headline-text\">Cancellations and Returns<\/h2>\n\n\n\n<p>You may cancel your order before your order has shipped. And refund will be issued.<\/p>\n\n\n\n<p>Return and forward shipping will be charged if the cancellation is made after your product has shipped\/been delivered. A refund will be issued once we receive the return shipment. You may call our customer care department at 011-4177-5276 or 95990-97907 to initiate a refund.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-right pull-right is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Don&#8217;t see your question answered? <a href=\"\/in\/en\/contact\/\">Get in touch<\/a> and we&#8217;ll get back to you as soon as we can.<\/em><\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>How can I return a product ordered from Smart Air Filters Pvt Ltd? To return a product purchased on smartairfilters.com\/in, just tell us the reason for your return in an email to india@smartairfilters.com or call us at 011-4177-5276 or 95990-97907. We will refund the entire cost of the returned item, &#8230; <a title=\"Returns and Refund Policy\" class=\"read-more\" href=\"https:\/\/smartairfilters.com\/in\/en\/shop\/returns-refund-policy\/\" aria-label=\"Read more about Returns and Refund Policy\">Read more<\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"parent":3,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7693","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/smartairfilters.com\/in\/en\/wp-json\/wp\/v2\/pages\/7693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartairfilters.com\/in\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartairfilters.com\/in\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartairfilters.com\/in\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/smartairfilters.com\/in\/en\/wp-json\/wp\/v2\/comments?post=7693"}],"version-history":[{"count":10,"href":"https:\/\/smartairfilters.com\/in\/en\/wp-json\/wp\/v2\/pages\/7693\/revisions"}],"predecessor-version":[{"id":34281,"href":"https:\/\/smartairfilters.com\/in\/en\/wp-json\/wp\/v2\/pages\/7693\/revisions\/34281"}],"up":[{"embeddable":true,"href":"https:\/\/smartairfilters.com\/in\/en\/wp-json\/wp\/v2\/pages\/3"}],"wp:attachment":[{"href":"https:\/\/smartairfilters.com\/in\/en\/wp-json\/wp\/v2\/media?parent=7693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}