{"id":18308,"date":"2024-09-22T10:01:49","date_gmt":"2024-09-22T10:01:49","guid":{"rendered":"https:\/\/smartairfilters.com\/uk\/?page_id=18308"},"modified":"2025-02-21T09:57:41","modified_gmt":"2025-02-21T09:57:41","slug":"privacy-offline","status":"publish","type":"page","link":"https:\/\/smartairfilters.com\/uk\/en\/privacy-offline\/","title":{"rendered":"Smart Air UK customer privacy notice"},"content":{"rendered":"\n<p><em>Covers both online and offline orders<\/em><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Registered name:<\/strong> Airbon Ltd<\/h5>\n\n\n\n<p>This privacy notice tells you what to expect us to do with your personal information.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#contact\">Contact details<\/a><\/li>\n\n\n\n<li><a href=\"#collect\">What information we collect, use, and why<\/a><\/li>\n\n\n\n<li><a href=\"#lawful\">Lawful bases and data protection rights<\/a><\/li>\n\n\n\n<li><a href=\"#infofrom\">Where we get personal information from<\/a><\/li>\n\n\n\n<li><a href=\"#retention\">How long we keep information<\/a><\/li>\n\n\n\n<li><a href=\"#complain\">How to complain<\/a><\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><a id=\"contact\"><\/a>Contact details<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\">Telephone<\/h6>\n\n\n\n<p>02085199819<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Email<\/h6>\n\n\n\n<p>admin.uk@smartairfilters.com<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a id=\"collect\"><\/a>What information we collect, use, and why<\/h5>\n\n\n\n<p>We collect or use the following information to <strong>provide services and goods, including delivery<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Names and contact details<\/li>\n\n\n\n<li>Addresses<\/li>\n\n\n\n<li>Purchase or account history<\/li>\n<\/ul>\n\n\n\n<p>We collect or use the following information for <strong>the operation of customer accounts and guarantees<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Names and contact details<\/li>\n\n\n\n<li>Addresses<\/li>\n\n\n\n<li>Purchase history<\/li>\n\n\n\n<li>Account information, including registration details<\/li>\n\n\n\n<li>Marketing preferences<\/li>\n<\/ul>\n\n\n\n<p>We collect or use the following information for <strong>service updates or marketing purposes<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Names and contact details<\/li>\n\n\n\n<li>Addresses<\/li>\n\n\n\n<li>Purchase or viewing history<\/li>\n<\/ul>\n\n\n\n<p>We collect or use the following information to <strong>comply with legal requirements<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Contact information<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><a id=\"lawful\"><\/a>Lawful bases and data protection rights<\/h5>\n\n\n\n<p>Under UK data protection law, we must have a \u201clawful basis\u201d for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO\u2019s website.<\/p>\n\n\n\n<p>Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO\u2019s website:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Your right of access<\/strong> - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#roa\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to rectification<\/strong>&nbsp;- You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtr\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to erasure<\/strong>&nbsp;- You have the right to ask us to delete your personal information. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rte\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to restriction of processing<\/strong>&nbsp;- You have the right to ask us to limit how we can use your personal information. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtrop\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to object to processing<\/strong>&nbsp;- You have the right to object to the processing of your personal data. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rto\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to data portability<\/strong>&nbsp;- You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtdp\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to withdraw consent<\/strong>&nbsp;\u2013 When we use consent as our lawful basis you have the right to withdraw your consent at any time. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtwc\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>If you make a request, we must respond to you without undue delay and in any event within one month.<\/p>\n\n\n\n<p>To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Our lawful bases for the collection and use of your data<\/h5>\n\n\n\n<p>Our lawful bases for collecting or using personal information to <strong>provide services and goods<\/strong> are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contract \u2013 we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.<\/li>\n<\/ul>\n\n\n\n<p>Our lawful bases for collecting or using personal information for <strong>the operation of customer accounts and guarantees <\/strong>are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contract \u2013 we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.<\/li>\n<\/ul>\n\n\n\n<p>Our lawful bases for collecting or using personal information for <strong>service updates or marketing purposes<\/strong> are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/li>\n<\/ul>\n\n\n\n<p>Our lawful bases for collecting or using personal information for <strong>legal requirements <\/strong>are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contract \u2013 we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><a id=\"infofrom\"><\/a>Where we get personal information from<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Directly from you<\/li>\n\n\n\n<li>For business orders, we may receive this from councils, procurement teams etc<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><a id=\"retention\"><\/a>How long we keep information<\/h5>\n\n\n\n<p>Your name and contact details, along with your ordering history remains on our system until you tell us to delete it (email admin.uk@smartairfilters.com). If you have opted out of \u2018marketing\u2019, this does not delete your data from our records.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a id=\"complain\"><\/a>How to complain<\/h5>\n\n\n\n<p>If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.<\/p>\n\n\n\n<p>If you remain unhappy with how we\u2019ve used your data after raising a complaint with us, you can also complain to the ICO.<\/p>\n\n\n\n<p>The ICO\u2019s address:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Information Commissioner\u2019s Office<br>Wycliffe House<br>Water Lane<br>Wilmslow<br>Cheshire<br>SK9 5AF<\/p>\n\n\n\n<p>Helpline number: 0303 123 1113<\/p>\n\n\n\n<p>Website: <a href=\"https:\/\/ico.org.uk\/make-a-complaint\/\">https:\/\/www.ico.org.uk\/make-a-complaint<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Last updated<\/h5>\n\n\n\n<p>22 September 2024<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Covers both online and offline orders Registered name: Airbon Ltd This privacy notice tells you what to expect us to do with your personal information. Contact details Telephone 02085199819 Email admin.uk@smartairfilters.com What information we collect, use, and why We collect or use the following information to provide services and goods, including delivery: We collect or ... <a title=\"Smart Air UK customer privacy notice\" class=\"read-more\" href=\"https:\/\/smartairfilters.com\/uk\/en\/privacy-offline\/\" aria-label=\"Read more about Smart Air UK customer privacy notice\">Read more<\/a><\/p>\n","protected":false},"author":10355,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18308","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Smart Air UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:site_name\" content=\"Smart Air UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/smartairfilters\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-21T09:57:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Covers both online and offline orders Registered name: Airbon Ltd This privacy notice tells you what to expect us to do with your personal information. 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