Why Are There Stains on The Outer Shell When Receiving My Brand New Purifier?

Smart Air has decided not to use plastic packages for our products to reduce plastic waste. In this case, there may be friction between the machine and the carton during transportation, and such stains will appear. Each purifier is guaranteed to be clean before the assembling in the factory. It is recommended to wipe with a wet paper towel if you find the purifier a bit dirty and this won’t affect its performance.


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Smart Air is a social enterprise and certified B Corp that offers simple, no-nonsense air purifiers and provides free education to protect people from the harms of air pollution.

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